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# Restore or manage your purchase

A purchase restore checks your paid access. A backup restore brings back saved futures and boards. They do different jobs.

For a missing library, see [Recover your futures](https://futurecastapp.com/help/account-recovery).

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## Restore your purchase

Use the Apple Account that made the purchase. Apple requires the same account when restoring eligible purchases. [Apple's purchase recovery help](https://support.apple.com/en-us/108096).

1. Open Futurecast.
2. Tap **Today**.
3. Open your profile.
4. Under **Subscription**, tap **Restore Purchases**.
5. Wait for the result.

Futurecast checks your purchase and updates your access. You may then see an offer to turn on iCloud Sync. That is a separate choice for your library.

Restore options also appear on purchase screens. Their label can be **Restore Purchase** or **Restore Purchases**.

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## If access is still missing

1. Read the result shown by Futurecast.
2. If it says **Sync Needed**, use its next step, such as **Retry Sync**.
3. Check that you are using the Apple Account that made the purchase.
4. If you were charged and access is still missing, [contact support](https://futurecastapp.com/help/account-support).

Include your Account ID and the purchase date. A screenshot of the error can help. Avoid buying again to solve an unclear purchase result.

Vision Packs are used as you create images. Do not expect Restore Purchases to refill Visions you already used. Contact support if an unused pack balance is missing.

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## Redeem a code

1. Open Profile.
2. Under **Subscription**, tap **Redeem Code**.
3. Enter the code in Apple's redemption screen.
4. Follow the instructions shown there.
5. Return to Futurecast and wait for the result.

Codes have their own terms. Check those terms before accepting an offer.

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## Manage or cancel your subscription

Apple manages subscriptions bought in the iPhone app.

1. Open Profile.
2. Under **Subscription**, tap **Manage Subscription**.
3. Select Futurecast on Apple's screen.
4. Choose the change you want and follow Apple's instructions.

To cancel directly from iPhone Settings:

1. Open **Settings** on your iPhone.
2. Tap your name.
3. Tap **Subscriptions**.
4. Tap **Futurecast**.
5. Tap **Cancel Subscription** and follow the instructions.

If there is no cancel button, or Apple shows a red expiry message, the subscription is already canceled. For a trial you do not want to renew, Apple advises canceling at least 24 hours before it ends. [Apple's cancellation instructions](https://support.apple.com/en-us/118428).

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## Use Futurecast's cancellation guide

Profile also has **Cancel Subscription**.

1. Tap **Cancel Subscription**.
2. Tap **Yes, I'd like to cancel**.
3. If you see a yearly offer and still want to cancel, tap **No thanks, manage subscription**.
4. Tap **Continue to Apple**.
5. Complete cancellation on Apple's screen.

Opening this guide does not cancel the subscription. Deleting your futures does not cancel it either.

[Back to Futurecast Help](https://futurecastapp.com/help)