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# Recover your futures on a new phone

There are two things to bring back: your saved library and your paid access.

Your library needs data saved in iCloud or a **.futurecast** backup file. Your purchase can be checked through **Restore Purchases**. A purchase receipt does not contain your futures.

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## Before leaving your old phone

If you still have it, [export a backup](https://futurecastapp.com/help/account-backup#save-a-backup). Check that the file is saved somewhere you can reach from the new phone.

If you use [iCloud Sync](https://futurecastapp.com/help/account-sync), check its status too. Keep your old phone and its data until you have checked the new one.

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## When setting up a new phone

1. Open Futurecast.
2. On the welcome screen, tap **I've used Futurecast before**.
3. Wait while Futurecast checks iCloud.
4. Follow the result shown on the screen.

If a library is found and your membership is active, Futurecast begins bringing it back.

If a library is found but membership has ended, **Bring Them Back** opens the renewal option. **Not Now** leaves that flow.

If no library is found, you can choose **Import Backup**. Pick your **.futurecast** file and review its contents before importing.

If iCloud cannot be checked, use **Try Again** after resolving the message. **Import Backup** is another route if you have a saved file.

If you only need your paid access back, tap **Restore purchases only** when it appears. This checks your purchase without importing a library. Read the result. Use **Try Again** if the app shows that the purchase check still needs attention.

Choose **Start Fresh** only when you want to continue setting up without restoring a library through that screen.

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## If you are already inside the app

- For an existing iCloud library, open Profile and review [iCloud Sync](https://futurecastapp.com/help/account-sync).
- For a saved file, use Profile > **Import Backup**.
- For missing paid access, use Profile > **Restore Purchases**.
- For a recently deleted item, check [Recently Deleted](https://futurecastapp.com/help/account-deleted).

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## If your library is still missing

Contact support with your Account ID, the phone you used before, and the restore message you see. Say whether you have a backup or used iCloud Sync.

Keep any old backup files and the data on your old phone. Do not use **Delete All Data** as a recovery step.

[Contact support](https://futurecastapp.com/help/account-support).

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## If you see Restore account access

Your futures can be present while Futurecast still needs to check access for making AI images.

1. Read the account access message.
2. Tap **Verify purchase** if that button is shown.
3. Wait for the result.

If verification succeeds, Futurecast confirms that account access is restored. If it fails, read the new message. Use **Try verification again** only when it is offered.

If Futurecast says recovery is unavailable or asks you to wait, give it time before another attempt. Use **Contact support** when offered. You do not need to delete your futures to verify a purchase.

[Back to Futurecast Help](https://futurecastapp.com/help)