Fix missing or unexpected audio
Start with the section that matches what you hear.
Start with the section that matches what you hear.
No voice
- Open the future in the full player.
- Check whether it has a voice. A microphone control can mean you still need to add one.
- If it has a voice, check the mute control near the bottom left.
- Tap play.
- Raise your iPhone's volume.
- Check whether sound is going to connected headphones or a speaker.
A future can have words and an image without a voice. It is still ready to read. To hear it, add a voice recording or use your AI voice.
Quiet gaps between voices
The gap may be a Reflect pause. This is quiet time you chose after spoken futures.
Tap the hourglass in the full player. Choose a shorter pause or Off. During a pause, you can also tap the current future to skip that pause.
If the future has no voice, it will be silent while it is shown.
The same future keeps playing
- Tap the repeat arrows in the full player.
- Check whether One is selected. This repeats the current future without an end.
- Choose Off to play through once, or All to repeat the whole board.
- Check Reps per Future. This repeats each future before moving on.
See repeat settings for examples.
Background sound
- Tap the music note in the full player.
- Open Background Sound.
- Check that a sound is selected and its volume is high enough.
- If the sound was not downloaded, check your internet connection.
- If its row says Couldn't play. Tap to try again., tap it again after checking the connection.
A heart saves a sound to Favorites. It does not download it. See offline sounds.
Other music is too loud or stops
Open the music-note menu, then Audio Focus.
Choose Lower other audio to make the other app quieter. Choose Mix with other audio to keep both apps audible. Choose Futurecast only to let Futurecast take over.
Lock Screen controls another app
Choose Futurecast only under Audio Focus. Then start a future with a voice.
Modes that mix with other audio can leave the other app in charge of the Lock Screen and headphone buttons.
Playback stopped
Check whether a sleep timer ended. Open the music-note menu and look under Sleep Timer.
If headphones disconnected or another action interrupted the session, check your sound output. Then return to the player and tap play.
If the problem continues, contact support. Explain what you were playing, which controls you used, and whether you were using headphones.